Understanding Cookies: Enhancing Your Online Experience

At Novacorp Consulting Ltd, we recognise the importance of user experience on our website. This section outlines what cookies are and their role in facilitating a seamless online interaction. Cookies are essential for various reasons. They help us understand user behaviour, allowing us to tailor our services to better meet the needs of our clients. By collecting data on how visitors interact with our website, we can optimise navigation, improve content, and ultimately create a more efficient experience for users.

Mastering Your Cookie Preferences with Ease

When we provide services, we want to make them easy, useful and reliable. When services are delivered over internet, placing small amounts of information on your device (computer or mobile phone), can help with the accessibility and experience you have on the site. This information is better known as cookies, they cannot track or identify you personally. 

These pieces of information are in place to better your experience on our website, here are some examples on why we use cookies:

 

  • Device Recognition - Used for remembering information you have inputted in the site (for example your username and password, or contents of your shopping basket), so each time you load a different page on our site, you won't have to keep inputting the same piece of information.
  • We also use cookies for data analytics, helping us determine how many visitors we have to the site, and where the visits are coming from.
  • Finally, cookies help for third party websites (such as MailChimp for our newsletter, RSS feeds, and Hotjar), remember your device so it's stored for your next visit. 

 

If you wish to restrict the use of cookies, or block them altogether on the CFS website, or any website, you're more than welcome to do so, but please be aware these are in place to help you as a user and we will never use cookies to track our users. 

How to control cookies

How to delete cookies

Below is a list of the cookies we use on our site, if you would like to restrict any of their permissions. 

Cookie

cfsul

PHPSESSID

__atuvc

Expiry Period

2-8 hours

1 year

1 year

Reason for use

Your visit

Your visit

Your visit

Description

Stores your login information

This is your session id we use to navigate our website.

This is used by the Addthis website shareing that can be found at the bottom of our right menu (used for RSS Feeds)

__ga

2 years

Your visit

Google Analytics; this is used by google to track website usage statistics.

__gat

1 minute

Your visit

This cookie does not store any user information, it's just used to limit the number of requests that have to be made.

__gid

2 days

Your visit

Used to distinguish users.

gwcc

3 months

Your visit

This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.

_hjIncludedInSample

1 year

Your visit

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

MCPopupClosed

1 year

Your visit

This cookie is associated with the MailChimp sign up form that will pop-up on the homepage. Will store the value 'yes' to prevent the popup being displayed again.

cookie

Session duration

Your visit

This is used to check that cookies are enabled.

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